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Intake Coordinator
$117k-152k (estimate)
Full Time 10 Months Ago
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Kalijarvi, Chuzi, Newman & Fitch, P.C. is Hiring an Intake Coordinator Near Washington, DC

KCNF is seeking an Intake Coordinator to conduct potential client intakes. This position is critical to KCNF’s mission of delivering an exceptional and personal client experience. Because the Intake Coordinator is the first point of contact for potential clients, they are responsible for making a great first impression, which requires extraordinary courtesy and empathy. At the same time, the Intake Coordinator will need expert interview skills and the ability to analyze disparate facts for their relevance to various employment and other laws.
If you are looking for a fast-paced and exciting opportunity, submit a cover letter, resume, and references, to recruiting@kcnlaw.com. For more information about the firm visit kcnfdc.com. No phone calls please.
Responsibilities:
  • Serve as the primary point of contact for all potential clients
  • Follow firm protocol for processing all potential clients
  • Respond to every potential client promptly and with courtesy
  • Carefully interview each potential client with genuine empathy and compassion
  • Document potential client information and concerns accurately and fully in Centerbase (our client management system), upload documents, and provide notes for the record, as needed
  • Perform accurate, thorough conflict checks and document any potential conflicts
  • Work closely with the intake attorney to investigate possible conflicts and other issues relating to potential clients
  • Assist all attorneys with administrative tasks related to arranging consultations with potential clients or opening new cases
  • Maintain, update, and disseminate intake reports
  • Perform other duties as assigned.
Qualifications:
  • Ability to relate to individuals from diverse ethnic, cultural, and socioeconomic backgrounds
  • Excellent people skills: patient, courteous, and empathetic
  • Ability to interview people who are upset, distressed, or angry, and elicit all necessary information
  • Strong time and work management skills with proven ability to multi-task and self-direct
  • Extremely organized, attentive to detail, and able to meet concrete deadlines
  • Able to work collaboratively with attorneys and staff
  • Resourceful and motivated to solve issues as they arise
  • Centerbase and NetDocuments experience a major plus

Job Summary

JOB TYPE

Full Time

SALARY

$117k-152k (estimate)

POST DATE

07/05/2023

EXPIRATION DATE

05/11/2024

Kalijarvi, Chuzi, Newman & Fitch, P.C.
Full Time
$73k-92k (estimate)
1 Week Ago

The job skills required for Intake Coordinator include Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be an Intake Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Intake Coordinator. Select any job title you are interested in and start to search job requirements.

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